Customer testimonials

Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you

Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.

After booking a holiday in Northumberland with the main focus being on walking my dog I was devastated to break my ankle. I emailed my enquiry hit a very quick response and was sorted out almost immediately with scooter hire. Arrived as promised and picked up as promised from our holiday accommodation by a very helpful young man. all in all I was super impressed by the help and communication received. Highly recommend

I really cannot describe how fantastic the customer service at Edinburgh Mobility Solutions is. They went above and beyond not only to help me find the wheelchair I needed but when an unexpected accident caused difficulty they sent a repairman, made sure the manufacturer got in touch, helped me get a replacement, and kept in easy friendly contct with me the entire time. I’m now familiar with many of their staff and all are terrific. Highest of recommendations!!! I hope I never have to go anywhere else for my mobility needs!

We bought an all-terrain power chair for our son from Mike and his team. The service they provided us has been outstanding. Mike brought a range of chairs for our son to try from home and even went to the local forest paths so we could try it out there too. Nothing was too much trouble for him. He kept us informed while we waited for delivery and delivered it earlier than we had hoped. They even dropped some spare inner tubes off for us. Mike also managed to source a used fold up power chair for us as well at a great price. Highly recommended and proof that it’s better to deal with a small local firm.

Set up a quote visit and agreed the deal with no fuss or bother. The team came and installed in an afternoon and left the stair in excellent condition. Everything was easy, well organised, and they were a pleasure to have working in my dad’s house. All done within a week. Thanks for a really good service.

Excellent service. Very pleased with my stair lift. Makes a good deal of difference to me. Feeling better now knowing I won’t be stressed going up and down stairs. Must mention staff who installed the stair lift. Great job done and very capable. Thank you once again.

My mum and I called the shop and was told to come in and feel free to look at rise recliner chairs. We arrived and the staff were very helpful. We tried various chairs and settled on a particular one. The sales experience was very good and the chair was delivered and set up weeks before it was due. Thanks for all your help, excellent chair.

Fantastic Service..!!! Mike was recommended to me for the fitting of a stairlift in my parents home. Excellent communication from the start, all of our questions and concerns were easily and quickly answered and everything clearly explained. Then the very next week he and a colleague arrived to fit the stairlift.!!! Mum and Dad felt very comfortable with Mike throughout the whole process and are thrilled with their new stairlift.!! Great job Mike, thank you so much again for all your help…. nice to know there are genuine companies out there doing it right.!!

I was visiting Edinburgh and needed a folding cane. Wendy and Dave were very helpful in figuring out the best cane for my needs. I highly recommend their shop for any mobility needs.