When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
We have just bought a power chair from this Company. We received fantastic Customer Service from Mike who was also very friendly and knowledgeable. He demonstrated several suitable chairs and gave my husband Ian plenty of time to try them all out. We would certainly recommend him. Thanks Mike, Ian now has freedom and independence again.
Prompt service for assessment and fitting of a stair lift. The installation was carried out by Connor , who showed great patience when explaining the controls etc . Follow up phone call to check that there were no issues post installation was appreciated
Got a scooter this afternoon well chuffed fantastic customer service and I would definitely recommend great online.and phone and shop customer services well done keep up the great work that you all do thank you again
The manager was very good on the phone initially, and offered to let my partner and I see an invalid bath lift demonstration model as it is difficult to see from photos if it would be suitable size wise. The care and attention to us was first class which is very rare these days so a big thumbs up to this company
Fantastic Service..!!! Mike was recommended to me for the fitting of a stairlift in my parents home. Excellent communication from the start, all of our questions and concerns were easily and quickly answered and everything clearly explained. Then the very next week he and a colleague arrived to fit the stairlift.!!! Mum and Dad felt very comfortable with Mike throughout the whole process and are thrilled with their new stairlift.!! Great job Mike, thank you so much again for all your help…. nice to know there are genuine companies out there doing it right.!!
I really cannot describe how fantastic the customer service at Edinburgh Mobility Solutions is. They went above and beyond not only to help me find the wheelchair I needed but when an unexpected accident caused difficulty they sent a repairman, made sure the manufacturer got in touch, helped me get a replacement, and kept in easy friendly contct with me the entire time. I’m now familiar with many of their staff and all are terrific. Highest of recommendations!!! I hope I never have to go anywhere else for my mobility needs!
After booking a holiday in Northumberland with the main focus being on walking my dog I was devastated to break my ankle. I emailed my enquiry hit a very quick response and was sorted out almost immediately with scooter hire. Arrived as promised and picked up as promised from our holiday accommodation by a very helpful young man. all in all I was super impressed by the help and communication received. Highly recommend
Recently we had edinburgh mobility solutions install a Stairlift in our house. We would like to take this opportunity to thank Chris and Dave for there help and advice in helping us choose the most suitable lift for us at there showroom. Also the staff who surveyed our house and installed the lift. Everyone was very helpful and friendly and we are delighted with the lift, it’s more quiet and smoother than we imagined it would be. Thank you all very much
Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you
So impressed by the service we received. Outstanding. A very good scooter delivered and picked up from our hotel (with direct liaison to the hotel to organise. And at a very reasonable cost. My husband and I highly recommend this company.
After having very poor service from the company I bought my scooter from I turned to Steve at mobility solutions north east and got the most honest advice and resolution in 4 days I highly recommend this company
