Customer testimonials

When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.

Rated 5 out of 5
4 years ago

I have recently purchased a new scooter from this company, this is the second scooter from them. It is one of the Pride range and is just what I needed to give me my independence back.so solid, everything I need to feel safe and confident. This company gave me such excellent service. Connor the engineer/sales person came to my home and brought two scooters for me to try. Connor was so knowledgeable and his explanations he made so easy to understand. The whole experience was excellent from start to the purchase of the scooter Thank you Connor and all the staff who were involved in the purchase, a job well done.

Janet Gray
Rated 5 out of 5
3 years ago

Excellent service from ordering to the pickup for return of the scooter. Would highly recommend

Gavin Moir
Rated 5 out of 5
4 years ago

After booking a holiday in Northumberland with the main focus being on walking my dog I was devastated to break my ankle. I emailed my enquiry hit a very quick response and was sorted out almost immediately with scooter hire. Arrived as promised and picked up as promised from our holiday accommodation by a very helpful young man. all in all I was super impressed by the help and communication received. Highly recommend

Elaine Webb
Rated 5 out of 5
3 years ago

Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you

Annette O'Neil
Rated 5 out of 5
3 years ago

Very friendly and professional service. Nothing was any bother. Very caring and considerate. From first call to fitting three weeks. Price wise very competitive. Much cheaper quote than another branded company and that quote was 3-4 years ago.

Gillian Morrice
Rated 5 out of 5
4 years ago

Thank you so much for the fantastic service we received on our trip to the North East. Your friendly and efficient staff organised a mobility scooter on the last minute for us over the busy Bank Holiday. This enabled my seriously ill husband to join in and enjoy the wedding we were attending and also enabled us to take him sightseeing. The difference this meant to us as a family and the memories we were able to make were priceless. Thank you so much.

Gaynor Marshall
Rated 5 out of 5
5 years ago

Set up a quote visit and agreed the deal with no fuss or bother. The team came and installed in an afternoon and left the stair in excellent condition. Everything was easy, well organised, and they were a pleasure to have working in my dad’s house. All done within a week. Thanks for a really good service.

Craig Williams
Rated 5 out of 5
5 years ago
Big Thanks to Mike Jones and the team at North East Mobility Solutions for supplying and fitting a Stairlift in record time. First-class service and very competitive prices
Colin Hardy
Rated 5 out of 5
3 years ago

We bought an all-terrain power chair for our son from Mike and his team. The service they provided us has been outstanding. Mike brought a range of chairs for our son to try from home and even went to the local forest paths so we could try it out there too. Nothing was too much trouble for him. He kept us informed while we waited for delivery and delivered it earlier than we had hoped. They even dropped some spare inner tubes off for us. Mike also managed to source a used fold up power chair for us as well at a great price. Highly recommended and proof that it’s better to deal with a small local firm.

Andrew Stirling
Rated 5 out of 5
3 years ago

I was visiting Edinburgh and needed a folding cane. Wendy and Dave were very helpful in figuring out the best cane for my needs. I highly recommend their shop for any mobility needs.

J.Brew
Rated 5 out of 5
4 years ago

We have just bought a power chair from this Company. We received fantastic Customer Service from Mike who was also very friendly and knowledgeable. He demonstrated several suitable chairs and gave my husband Ian plenty of time to try them all out. We would certainly recommend him. Thanks Mike, Ian now has freedom and independence again.

Muriel Fisher
Rated 5 out of 5
7 years ago

I would like to thank North East Mobility Solutions for installing a chair lift for my husband in our stair . From the first contact to having to call them out only 4 weeks after it being installed because someone vandalised it. Mike was back fixing it the day after it was reported . we have experience exceptional good service . We only had to wait 2 days to have the chair lift installed mike and his colleague were so polite and very professional in what they were doing they were able to answer and explain any questions we had about the chair lift. I would highly recommended this company for mobility solutions,there is no pressure to buy and there prices are very competitive.

Courtney Banks
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