When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
I found this company extremely helpful, friendly and well informed. While helping me decide which piece of equipment met my needs, at no time did I feel pressured to buy. They continued this good customer service by arranging insurance and will collect from my home if and when service is needed. I am a very happy customer.
Excellent service from ordering to the pickup for return of the scooter. Would highly recommend
Got a scooter this afternoon well chuffed fantastic customer service and I would definitely recommend great online.and phone and shop customer services well done keep up the great work that you all do thank you again
I got my first scooter from Edinburgh Mobility Solutions, they have looked after me for nearly 2yrs now. (I live in Paisley) These guys have never let me down, always there when needed, even if its just for advice they are always willing to help out. Staff are excellent, gave my scooter its first service not that long ago, first class service all the way! I have had bad experiences with other companies, Its refreshing to know that there is still a company out there you can rely on, a company that only has your best interest at heart. Trust me, if you are looking for a mobility scooter or anything else to make life that little bit easier, I highly recommend Edinburgh Mobility Solutions.
So impressed by the service we received. Outstanding. A very good scooter delivered and picked up from our hotel (with direct liaison to the hotel to organise. And at a very reasonable cost. My husband and I highly recommend this company.
Excellent service. Very pleased with my stair lift. Makes a good deal of difference to me. Feeling better now knowing I won’t be stressed going up and down stairs. Must mention staff who installed the stair lift. Great job done and very capable. Thank you once again.
Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you
Set up a quote visit and agreed the deal with no fuss or bother. The team came and installed in an afternoon and left the stair in excellent condition. Everything was easy, well organised, and they were a pleasure to have working in my dad’s house. All done within a week. Thanks for a really good service.
I really cannot describe how fantastic the customer service at Edinburgh Mobility Solutions is. They went above and beyond not only to help me find the wheelchair I needed but when an unexpected accident caused difficulty they sent a repairman, made sure the manufacturer got in touch, helped me get a replacement, and kept in easy friendly contct with me the entire time. I’m now familiar with many of their staff and all are terrific. Highest of recommendations!!! I hope I never have to go anywhere else for my mobility needs!
Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.
I was visiting Edinburgh and needed a folding cane. Wendy and Dave were very helpful in figuring out the best cane for my needs. I highly recommend their shop for any mobility needs.
I have relied on North East Mobility for around 10 years. I started using them when we had a static caravan in Haven Berwick and now I use Edinburgh mobility at home. The staff are knowledgeable and fantastically friendly. They provide a prompt and effective service.
