When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
I found this company extremely helpful, friendly and well informed. While helping me decide which piece of equipment met my needs, at no time did I feel pressured to buy. They continued this good customer service by arranging insurance and will collect from my home if and when service is needed. I am a very happy customer.
Thanks to Mike and his team at North East Mobility for a friendly and efficient experience, from initial visit to installation. The stairlift has made a big difference to my wife’s ability to get around house. I would thoroughly recommend contacting them.
Very friendly and professional service. Nothing was any bother. Very caring and considerate. From first call to fitting three weeks. Price wise very competitive. Much cheaper quote than another branded company and that quote was 3-4 years ago.
Thank you so much for the fantastic service we received on our trip to the North East. Your friendly and efficient staff organised a mobility scooter on the last minute for us over the busy Bank Holiday. This enabled my seriously ill husband to join in and enjoy the wedding we were attending and also enabled us to take him sightseeing. The difference this meant to us as a family and the memories we were able to make were priceless. Thank you so much.
Can’t praise the company enough, from first contact, through installation of the stair lift, to aftercare and follow up calls first class all the way. Extremely professional service. Berwick upon Tweed office.
Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.
I have recently purchased a new scooter from this company, this is the second scooter from them. It is one of the Pride range and is just what I needed to give me my independence back.so solid, everything I need to feel safe and confident. This company gave me such excellent service. Connor the engineer/sales person came to my home and brought two scooters for me to try. Connor was so knowledgeable and his explanations he made so easy to understand. The whole experience was excellent from start to the purchase of the scooter Thank you Connor and all the staff who were involved in the purchase, a job well done.
We bought an all-terrain power chair for our son from Mike and his team. The service they provided us has been outstanding. Mike brought a range of chairs for our son to try from home and even went to the local forest paths so we could try it out there too. Nothing was too much trouble for him. He kept us informed while we waited for delivery and delivered it earlier than we had hoped. They even dropped some spare inner tubes off for us. Mike also managed to source a used fold up power chair for us as well at a great price. Highly recommended and proof that it’s better to deal with a small local firm.
I needed wheelchair ramps urgently so my partner could get home for a special birthday weekend. I went into shop at Henderson street and the gentlemen honestly could not have done anymore to help me. They even came out to the house to ensure I could get the best ramps for my door and steps and were so polite and helpful they made a worrying experience a happy one. Thank you so much as this meant my partner enjoyed his weekend at home. I honestly can not express how much you have helped me. I will definitely recommend you to other people. Thank you so much Karen and Kenny.
Excellent service from ordering to the pickup for return of the scooter. Would highly recommend
Lovely lady who deals with bookings. Recently hired a scooter, had a puncture. Rang her, explained the situation. True to her word all fixed and sorted within the hour. Very reliable
Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you
