When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
I was visiting Edinburgh and needed a folding cane. Wendy and Dave were very helpful in figuring out the best cane for my needs. I highly recommend their shop for any mobility needs.
Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.
After having very poor service from the company I bought my scooter from I turned to Steve at mobility solutions north east and got the most honest advice and resolution in 4 days I highly recommend this company
I would like to thank North East Mobility Solutions for installing a chair lift for my husband in our stair . From the first contact to having to call them out only 4 weeks after it being installed because someone vandalised it. Mike was back fixing it the day after it was reported . we have experience exceptional good service . We only had to wait 2 days to have the chair lift installed mike and his colleague were so polite and very professional in what they were doing they were able to answer and explain any questions we had about the chair lift. I would highly recommended this company for mobility solutions,there is no pressure to buy and there prices are very competitive.
We have just bought a power chair from this Company. We received fantastic Customer Service from Mike who was also very friendly and knowledgeable. He demonstrated several suitable chairs and gave my husband Ian plenty of time to try them all out. We would certainly recommend him. Thanks Mike, Ian now has freedom and independence again.
I got my first scooter from Edinburgh Mobility Solutions, they have looked after me for nearly 2yrs now. (I live in Paisley) These guys have never let me down, always there when needed, even if its just for advice they are always willing to help out. Staff are excellent, gave my scooter its first service not that long ago, first class service all the way! I have had bad experiences with other companies, Its refreshing to know that there is still a company out there you can rely on, a company that only has your best interest at heart. Trust me, if you are looking for a mobility scooter or anything else to make life that little bit easier, I highly recommend Edinburgh Mobility Solutions.
I really cannot describe how fantastic the customer service at Edinburgh Mobility Solutions is. They went above and beyond not only to help me find the wheelchair I needed but when an unexpected accident caused difficulty they sent a repairman, made sure the manufacturer got in touch, helped me get a replacement, and kept in easy friendly contct with me the entire time. I’m now familiar with many of their staff and all are terrific. Highest of recommendations!!! I hope I never have to go anywhere else for my mobility needs!
I have recently purchased a new scooter from this company, this is the second scooter from them. It is one of the Pride range and is just what I needed to give me my independence back.so solid, everything I need to feel safe and confident. This company gave me such excellent service. Connor the engineer/sales person came to my home and brought two scooters for me to try. Connor was so knowledgeable and his explanations he made so easy to understand. The whole experience was excellent from start to the purchase of the scooter Thank you Connor and all the staff who were involved in the purchase, a job well done.
The manager was very good on the phone initially, and offered to let my partner and I see an invalid bath lift demonstration model as it is difficult to see from photos if it would be suitable size wise. The care and attention to us was first class which is very rare these days so a big thumbs up to this company
Set up a quote visit and agreed the deal with no fuss or bother. The team came and installed in an afternoon and left the stair in excellent condition. Everything was easy, well organised, and they were a pleasure to have working in my dad’s house. All done within a week. Thanks for a really good service.
Thank you so much for the fantastic service we received on our trip to the North East. Your friendly and efficient staff organised a mobility scooter on the last minute for us over the busy Bank Holiday. This enabled my seriously ill husband to join in and enjoy the wedding we were attending and also enabled us to take him sightseeing. The difference this meant to us as a family and the memories we were able to make were priceless. Thank you so much.
