When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
Excellent service. Very pleased with my stair lift. Makes a good deal of difference to me. Feeling better now knowing I won’t be stressed going up and down stairs. Must mention staff who installed the stair lift. Great job done and very capable. Thank you once again.
Very friendly and professional service. Nothing was any bother. Very caring and considerate. From first call to fitting three weeks. Price wise very competitive. Much cheaper quote than another branded company and that quote was 3-4 years ago.
My mum and I called the shop and was told to come in and feel free to look at rise recliner chairs. We arrived and the staff were very helpful. We tried various chairs and settled on a particular one. The sales experience was very good and the chair was delivered and set up weeks before it was due. Thanks for all your help, excellent chair.
I would like to thank North East Mobility Solutions for installing a chair lift for my husband in our stair . From the first contact to having to call them out only 4 weeks after it being installed because someone vandalised it. Mike was back fixing it the day after it was reported . we have experience exceptional good service . We only had to wait 2 days to have the chair lift installed mike and his colleague were so polite and very professional in what they were doing they were able to answer and explain any questions we had about the chair lift. I would highly recommended this company for mobility solutions,there is no pressure to buy and there prices are very competitive.
We bought an all-terrain power chair for our son from Mike and his team. The service they provided us has been outstanding. Mike brought a range of chairs for our son to try from home and even went to the local forest paths so we could try it out there too. Nothing was too much trouble for him. He kept us informed while we waited for delivery and delivered it earlier than we had hoped. They even dropped some spare inner tubes off for us. Mike also managed to source a used fold up power chair for us as well at a great price. Highly recommended and proof that it’s better to deal with a small local firm.
I got my first scooter from Edinburgh Mobility Solutions, they have looked after me for nearly 2yrs now. (I live in Paisley) These guys have never let me down, always there when needed, even if its just for advice they are always willing to help out. Staff are excellent, gave my scooter its first service not that long ago, first class service all the way! I have had bad experiences with other companies, Its refreshing to know that there is still a company out there you can rely on, a company that only has your best interest at heart. Trust me, if you are looking for a mobility scooter or anything else to make life that little bit easier, I highly recommend Edinburgh Mobility Solutions.
I needed wheelchair ramps urgently so my partner could get home for a special birthday weekend. I went into shop at Henderson street and the gentlemen honestly could not have done anymore to help me. They even came out to the house to ensure I could get the best ramps for my door and steps and were so polite and helpful they made a worrying experience a happy one. Thank you so much as this meant my partner enjoyed his weekend at home. I honestly can not express how much you have helped me. I will definitely recommend you to other people. Thank you so much Karen and Kenny.
I found this company extremely helpful, friendly and well informed. While helping me decide which piece of equipment met my needs, at no time did I feel pressured to buy. They continued this good customer service by arranging insurance and will collect from my home if and when service is needed. I am a very happy customer.
I have recently purchased a new scooter from this company, this is the second scooter from them. It is one of the Pride range and is just what I needed to give me my independence back.so solid, everything I need to feel safe and confident. This company gave me such excellent service. Connor the engineer/sales person came to my home and brought two scooters for me to try. Connor was so knowledgeable and his explanations he made so easy to understand. The whole experience was excellent from start to the purchase of the scooter Thank you Connor and all the staff who were involved in the purchase, a job well done.
So impressed by the service we received. Outstanding. A very good scooter delivered and picked up from our hotel (with direct liaison to the hotel to organise. And at a very reasonable cost. My husband and I highly recommend this company.
I have relied on North East Mobility for around 10 years. I started using them when we had a static caravan in Haven Berwick and now I use Edinburgh mobility at home. The staff are knowledgeable and fantastically friendly. They provide a prompt and effective service.
Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you
