Customer testimonials

I found this company extremely helpful, friendly and well informed. While helping me decide which piece of equipment met my needs, at no time did I feel pressured to buy. They continued this good customer service by arranging insurance and will collect from my home if and when service is needed. I am a very happy customer.

I was visiting Edinburgh and needed a folding cane. Wendy and Dave were very helpful in figuring out the best cane for my needs. I highly recommend their shop for any mobility needs.

I would like to thank North East Mobility Solutions for installing a chair lift for my husband in our stair . From the first contact to having to call them out only 4 weeks after it being installed because someone vandalised it. Mike was back fixing it the day after it was reported . we have experience exceptional good service . We only had to wait 2 days to have the chair lift installed mike and his colleague were so polite and very professional in what they were doing they were able to answer and explain any questions we had about the chair lift. I would highly recommended this company for mobility solutions,there is no pressure to buy and there prices are very competitive.

Fantastic Service..!!! Mike was recommended to me for the fitting of a stairlift in my parents home. Excellent communication from the start, all of our questions and concerns were easily and quickly answered and everything clearly explained. Then the very next week he and a colleague arrived to fit the stairlift.!!! Mum and Dad felt very comfortable with Mike throughout the whole process and are thrilled with their new stairlift.!! Great job Mike, thank you so much again for all your help…. nice to know there are genuine companies out there doing it right.!!

After booking a holiday in Northumberland with the main focus being on walking my dog I was devastated to break my ankle. I emailed my enquiry hit a very quick response and was sorted out almost immediately with scooter hire. Arrived as promised and picked up as promised from our holiday accommodation by a very helpful young man. all in all I was super impressed by the help and communication received. Highly recommend

Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.

My mum and I called the shop and was told to come in and feel free to look at rise recliner chairs. We arrived and the staff were very helpful. We tried various chairs and settled on a particular one. The sales experience was very good and the chair was delivered and set up weeks before it was due. Thanks for all your help, excellent chair.

I got my first scooter from Edinburgh Mobility Solutions, they have looked after me for nearly 2yrs now. (I live in Paisley) These guys have never let me down, always there when needed, even if its just for advice they are always willing to help out. Staff are excellent, gave my scooter its first service not that long ago, first class service all the way! I have had bad experiences with other companies, Its refreshing to know that there is still a company out there you can rely on, a company that only has your best interest at heart. Trust me, if you are looking for a mobility scooter or anything else to make life that little bit easier, I highly recommend Edinburgh Mobility Solutions.

I needed wheelchair ramps urgently so my partner could get home for a special birthday weekend. I went into shop at Henderson street and the gentlemen honestly could not have done anymore to help me. They even came out to the house to ensure I could get the best ramps for my door and steps and were so polite and helpful they made a worrying experience a happy one. Thank you so much as this meant my partner enjoyed his weekend at home. I honestly can not express how much you have helped me. I will definitely recommend you to other people. Thank you so much Karen and Kenny.

We have just bought a power chair from this Company. We received fantastic Customer Service from Mike who was also very friendly and knowledgeable. He demonstrated several suitable chairs and gave my husband Ian plenty of time to try them all out. We would certainly recommend him. Thanks Mike, Ian now has freedom and independence again.

Excellent service. Very pleased with my stair lift. Makes a good deal of difference to me. Feeling better now knowing I won’t be stressed going up and down stairs. Must mention staff who installed the stair lift. Great job done and very capable. Thank you once again.