When it comes to the trust in our abilities and the quality of our service you don’t have to take our word for it – read our independent and verified reviews from past clients.
I would like to thank North East Mobility Solutions for installing a chair lift for my husband in our stair . From the first contact to having to call them out only 4 weeks after it being installed because someone vandalised it. Mike was back fixing it the day after it was reported . we have experience exceptional good service . We only had to wait 2 days to have the chair lift installed mike and his colleague were so polite and very professional in what they were doing they were able to answer and explain any questions we had about the chair lift. I would highly recommended this company for mobility solutions,there is no pressure to buy and there prices are very competitive.
Can thoroughly recommend Edinburgh Mobility Solutions for their excellent service , knowledge and professionalism . Recently had a stairlift fitted and were impressed with how quick they were able to advise the type measure up and install within a week . Well done to all the staff involved Thank you
Can’t praise the company enough, from first contact, through installation of the stair lift, to aftercare and follow up calls first class all the way. Extremely professional service. Berwick upon Tweed office.
Prompt service for assessment and fitting of a stair lift. The installation was carried out by Connor , who showed great patience when explaining the controls etc . Follow up phone call to check that there were no issues post installation was appreciated
Would recommend this company very highly. When I had a problem getting a taxi company to take a boot scooter they changed my hire to a more robust scooter so I could get upto the castle with no problem also at no extra cost. On delivery Liam also got a portable ramp as step at accommodation was higher than expected. He explained everything about the scooter. Really nice guy. Spoke to a few at the company all great and very helpful people.
Excellent service from ordering to the pickup for return of the scooter. Would highly recommend
The manager was very good on the phone initially, and offered to let my partner and I see an invalid bath lift demonstration model as it is difficult to see from photos if it would be suitable size wise. The care and attention to us was first class which is very rare these days so a big thumbs up to this company
Set up a quote visit and agreed the deal with no fuss or bother. The team came and installed in an afternoon and left the stair in excellent condition. Everything was easy, well organised, and they were a pleasure to have working in my dad’s house. All done within a week. Thanks for a really good service.
I have recently purchased a new scooter from this company, this is the second scooter from them. It is one of the Pride range and is just what I needed to give me my independence back.so solid, everything I need to feel safe and confident. This company gave me such excellent service. Connor the engineer/sales person came to my home and brought two scooters for me to try. Connor was so knowledgeable and his explanations he made so easy to understand. The whole experience was excellent from start to the purchase of the scooter Thank you Connor and all the staff who were involved in the purchase, a job well done.
Recently we had edinburgh mobility solutions install a Stairlift in our house. We would like to take this opportunity to thank Chris and Dave for there help and advice in helping us choose the most suitable lift for us at there showroom. Also the staff who surveyed our house and installed the lift. Everyone was very helpful and friendly and we are delighted with the lift, it’s more quiet and smoother than we imagined it would be. Thank you all very much
Got a scooter this afternoon well chuffed fantastic customer service and I would definitely recommend great online.and phone and shop customer services well done keep up the great work that you all do thank you again
