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About Us

North East Mobility Solutions has been looking after the mobility product users of Northumberland for several years now, providing them with everything they need to maintain their independence, from Walking Sticks to Mobility Scooters and Stairlifts. 

Partners Donald Hunter and Michael Jones started North East Mobility Solutions from premises in Berwick-Upon-Tweed.  After completing market research for a business idea they had, Donald and Michael quickly realised the area was in desperate need of a business providing Mobility equipment and services locally.   They worked hard and liaised with mobility equipment manufacturers and importers, completing many training courses run by the mobility equipment specialists.

Crossing the Border - After completing these courses and working up a great relationship with the suppliers, Donald and Michael were able to open their first shop in Berwick-Upon-Tweed, Northumberland.  As North East Mobility Solutions became increasingly successful, they opened their second shop across the border in Galashiels, Selkirkshire.

North East Mobility Solutions now has an excellent reputation throughout the North East of England and Scottish borders, providing an unsurpassed standard of service and aftercare solutions which their customers really appreciate.


Going Nationwide -  Donald and Michael are now able to offer the standard of service they are renowned for on a nationwide scale offering all their mobility products and services throughout the UK. They have fully trained technicians, aftercare support teams and sales personnel that really know the products, making sure the user chooses the right mobility product to suit their requirements and all important budget.

Read what our customers are saying:

I have had a good experience of the people at North East Mobility Solutions since 2012 when I bought a scooter. I was hesitant at first about the benefits of a mobility scooter and how to decide what I needed.

North East Mobility solutions were well informed and because they are local I knew they were near at hand if I needed their help or advice.

Recently I needed a repair. They acted quickly and returned the scooter me in the shortest time possible.

North East Mobility Solutions has an advantage over other disability suppliers because they are a local face to face service.

Ms Avriol Roberts


I wish to recommend North East Mobility Solutions of Walkergate Berwick upon Tweed to any disabled person, or indeed anyone wishing to purchase a gift for a disabled person.

When this business first opened in Berwick I put my existing mobility scooter in for a service. I was extremely impressed by the courtesy and service I received from Donald and Mikey.

When my scooter became obsolete and un-repairable they lent me a hire scooter to cover me until I was in a position to purchase a new one. In fact on one occasion they took me to the supermarket for my monthly shopping and carried all my shopping home for me. Lots of my friends also sing their praises as to the speedy response to breakdowns, punctures etc.

I feel I have gained two very good friends in them and frequently pop in the shop to visit when I am passing. I have made numerous purchases from them and receive the same welcome and courtesy if I am spending a large amount or small. Carry on the good work boys Berwick needs your services desperately. Wishing you all the best for a long and prosperous business.

Ms Belle Kelly

Berwick upon Tweed

Facebook Competition Terms and Conditions

1.     The promoter is: North East Mobility Solutions Limited (company no 08013525) trading as Edinburgh Mobility Solutions, whose registered office is at 11 Walkergate, Berwick-Upon-Tweed, TD15 1DB.

2.     The competition is open to residents of the United Kingdom aged 18 years or over except employees of North East Mobility Solutions Limited and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

3.     There is no entry fee and no purchase necessary to enter this competition.

4.     By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

5.     Route to entry for the competition and details of how to enter are via our Facebook post

6.     Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

7.     Closing date for entry will be 1st December 2018 After this date no further entries to the competition will be permitted.

8.     No responsibility can be accepted for entries not received for whatever reason.

9.     The rules of the competition and how to enter are as follows:

You must like our Facebook page, share the competition post and comment done in the comments section of the post.

10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

12. The prize is as follows: Jazzy Zero Turn Car Portable Mobility Scooter

The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

13. Winners will be chosen: at random by software, from all entries received and verified by Promoter and or its agents.

14. The winner will be notified by email and/or DM on Twitter/Facebook within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

15. The promoter will notify the winner when and where the prize can be collected or how/when it will be delivered.

16. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

17. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

18. The competition and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].

19. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

20. The winner’s name will be available 28 days after closing date by emailing the following address: customercare@edinburghmobility.co.uk

21. Entry into the competition will be deemed as acceptance of these terms and conditions.

22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to North East Mobility Solutions Limited and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at www.nemobility.co.uk

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