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About Us

North East Mobility Solutions has been looking after the mobility product users of Northumberland for several years now, providing them with everything they need to maintain their independence, from Walking Sticks to Mobility Scooters and Stairlifts. 

Partners Donald Hunter and Michael Jones started North East Mobility Solutions from premises in Berwick-Upon-Tweed.  After completing market research for a business idea they had, Donald and Michael quickly realised the area was in desperate need of a business providing Mobility equipment and services locally.   They worked hard and liaised with mobility equipment manufacturers and importers, completing many training courses run by the mobility equipment specialists.

Crossing the Border - After completing these courses and working up a great relationship with the suppliers, Donald and Michael were able to open their first shop in Berwick-Upon-Tweed, Northumberland.  As North East Mobility Solutions became increasingly successful, they opened their second shop across the border in Galashiels, Selkirkshire.

North East Mobility Solutions now has an excellent reputation throughout the North East of England and Scottish borders, providing an unsurpassed standard of service and aftercare solutions which their customers really appreciate.


Going Nationwide -  Donald and Michael are now able to offer the standard of service they are renowned for on a nationwide scale offering all their mobility products and services throughout the UK. They have fully trained technicians, aftercare support teams and sales personnel that really know the products, making sure the user chooses the right mobility product to suit their requirements and all important budget.

Read what our customers are saying:

I have had a good experience of the people at North East Mobility Solutions since 2012 when I bought a scooter. I was hesitant at first about the benefits of a mobility scooter and how to decide what I needed.

North East Mobility solutions were well informed and because they are local I knew they were near at hand if I needed their help or advice.

Recently I needed a repair. They acted quickly and returned the scooter me in the shortest time possible.

North East Mobility Solutions has an advantage over other disability suppliers because they are a local face to face service.

Ms Avriol Roberts


I wish to recommend North East Mobility Solutions of Walkergate Berwick upon Tweed to any disabled person, or indeed anyone wishing to purchase a gift for a disabled person.

When this business first opened in Berwick I put my existing mobility scooter in for a service. I was extremely impressed by the courtesy and service I received from Donald and Mikey.

When my scooter became obsolete and un-repairable they lent me a hire scooter to cover me until I was in a position to purchase a new one. In fact on one occasion they took me to the supermarket for my monthly shopping and carried all my shopping home for me. Lots of my friends also sing their praises as to the speedy response to breakdowns, punctures etc.

I feel I have gained two very good friends in them and frequently pop in the shop to visit when I am passing. I have made numerous purchases from them and receive the same welcome and courtesy if I am spending a large amount or small. Carry on the good work boys Berwick needs your services desperately. Wishing you all the best for a long and prosperous business.

Ms Belle Kelly

Berwick upon Tweed

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